By Marco Aguilar, Financial Capability Lead

​I am a first-generation college graduate who comes from immigrant parents from Nayarit, Mexico and I am the oldest of three. My parents taught me the importance of my roots never forgetting who I am and where I come from which has shaped my passion for Latinx empowerment. I first moved up to Santa Cruz to start school at UC Santa Cruz and I graduated with a degree in Spanish Studies with a concentration in Language and Linguistics.

I spent some time living in Mexico to pursue a dental degree I was not able to finish it due to the financial hardship my family was going through at the time, so I decided to come back to the US. So, I know of the challenges that some may face in trying to pursue higher education. During my time at UC Santa Cruz, I was part of an organization called Hermanos Unidos where I served as fundraising chair which gave me the opportunity to be helped and help others in the journey that is graduating college. I am happy to have the opportunity to be able to share my story with other people and help future generations find a path to success as well as provide the tools needed to get there.
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I have experience in management since I was a General Manager at Panda Express after graduating from UC Santa Cruz. I decided to work for a non-profit because I wanted to find ways in which my career could involve helping Latinx community here in Santa Cruz county as well as being able to be a resource to people in this community. I am excited to be part of this team and look forward to the great things that we can accomplish together. 

By Haven Shannon, Program Associate  

This week, we hosted a community conversation on Predatory Lending. After a welcome from Watsonville’s City Manager, Matt Huffaker, Professor Heather Bullock from UC Santa Cruz’s Blum Center presented to the audience the findings of Mamas con Mas, a report that identified that the City of Watsonville had almost three times the number of predatory lenders as compared to the City of Santa Cruz. 

Maria Cadenas, Executive Director of Santa Cruz Community Ventures (SCCV), shared SCCV’s recommendations to address predatory lending in Watsonville, including: 

• Aligning policy with neighboring jurisdictions 
• Limiting new alternative lenders in Watsonville 
• Restricting the locations of these lenders 

Those present then discussed barriers facing the community, their vision for the future of Watsonville, and suggestions of what could be explored to address the issue. Some of the community recommendations included:  

• Placing a moratorium on new alternative lenders opening in Watsonville 
• Engaging local banks and credit unions  
• Providing financial capability to both residents and other nonprofits  
• Mapping community assets and creating a resource guide  

​Some of those present included: City Councilmen Aurelio Gonzalez and Lowell Hurst, Carmen Mansir Herrera of El Pajaro CDC, Erwin Reeves, Community Affairs Regional Manager at the FDIC, as well as leaders of organizations such as Salud Para la Gente, Mid-Pen Housing, Opportunity Fund, Families in Transition, First5 Santa Cruz, FoodWhat?!, Community Foundation of Monterey County, and Health Improvement Partnership of Santa Cruz County. 

By Haven Shannon, Program Associate

SCCV initiative Familas con Mas focuses on education and advocacy around predatory lending. This work was born out of the finding of our Mamas Con Mas study, a project with UCSC Blum Center. This study focused on Latina mothers' financial experiences with both traditional and alternative financial institutions. Mamas con Mas found that despite having bank accounts, many women found alternative lenders easier to access than traditional banks due to confusing fees and limited cultural competency of staff. However, the convenience of these services often comes at an interest rate as high as 459%! 

Mothers used these alternative lenders to obtain funds to pay for basic needs such as rent and emergencies. The study results shed light on the fact that a lack of financial options and education often lead vulnerable community members to fall prey to predatory loan practices. SCCV created the Familias con Mas initiative to educate community members, and advocate to address predatory lending. 

Payday lenders are predatory businesses that target low income, minority communities, and the elderly. In the city of Watsonville, where 82% of the population Latino, many residents experience barriers accessing mainstream banking services. As a result, alternative lenders such as payday loans, pawn shops and check cashing stores are perceived as easier to access. The high rates and density of these businesses is predatory on the community. 

In California, the State Legislature is expected to pass the Fair Access to Credit Act, which blocks lenders from charging more than 36% on loans of $2,500 to $10,000. While this is progress in addressing predatory lending, it does not address the small dollar amount loans that hurt consumers' pockets the hardest.  

At the local level, cities such as Gilroy and San Jose have adopted strategies to protect their residents. To explore what could be done in Watsonville, a community conversation is being planned to discuss the issue on October 15, 2019 at 9am at the Watsonville Civic Plaza Community Room with support of the City of Watsonville. The event is free and open to the public. 
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Register here!  

By Brando Sencion, Program Coordinator  
 
Recently I’ve been receiving multiple phone calls threatening to “suspend” my Social Security number because of illegal activity or unpaid taxes to the IRS. I’ve also asked collages and community members if they have received these calls, and they have.  Beware, these calls are a scam! 
 
The purpose of these calls is to obtain personal information about you or trick you into giving them money. In each situation the main objective of the caller is to financially harm you. By obtaining your personal information, the scammer can use that information to steal your identity. With your information that person can then apply for credit under your name, open accounts, or seek medical attention. 
 
These calls are also known as phishing. Phishing is the fraudulent practice of sending emails or phone calls acting to be from a reputable company or organization in order to convince individuals to reveal personal information, such as passwords, social security numbers, or credit card numbers. 
 
One thing to note is that the IRS or Social Security Office usually (not always though) will contact you by first sending a letter. A phone call is possible, but government agencies tend to communicate with you by mail first. It is also important to note that if the person on the other side of the phone threatens to have you arrested or send police to your home it is more than likely a scam. Those types of threats are illegal and would not be made by a government employee.  
 
Per the IRS website, the IRS will not:
 

• Call to demand immediate payment, nor will the agency call about taxes owed without first having mailed you a bill. 
• Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe. 

• Require you to use a specific payment method for your taxes, such as a prepaid debit card. 
• Ask for credit or debit card numbers over the phone. 
• Threaten to bring in local police or other law-enforcement groups to have you arrested for not paying. 

 
If you have fallen victim to one of these phone calls, please refer to IdentityTheft.gov or IRS.gov for resources. Another proactive step you can take is to check your credit report for free on AnnualCreditReport.com, which allows you to check your report from all three credit bureaus every 12 months.  Note you can choose to pull a report from one of the three credit bureaus and pull another two later down the road if needed. 
 

By Brando Sencion, Program Coordinator  
 
There are many ways to build credit: a credit card, a secured card, and small loans. These are the types of credit building products most commonly used by consumers. But as your credit journey begins it is important to avoid credit products with extremely high interest rates. According to WalletHub, the average credit card interest rate is 19.24% for new offers, and the average rate for secured credit cards is 18.81%.  But some credit cards have interest rates up to 28%! Which can be dangerous for first time credit users. Especially for youth or new customers with limited knowledge or experience with credit.  
 
Often credit card companies will charge first time credit card users high interest rates because of their lack of credit history. Which is common, but some credit companies create products specifically for those with limited knowledge and access of good credit products. These companies make it easy for consumers to obtain credit and often lack transparency around the true cost of the card. Which makes these types of credit cards or lines of credit predatory by nature. Be sure to take the time to understand the product or service you are obtaining to build your credit. 
 
On the bright side there are products that look to help you build credit. For example, Amazon has partnered with Synchrony Financial to launch “Amazon Store Credit Builder,” a program that will lend to amazon shoppers with no credit history or bad credit. The card will be available to US residents over 18 with a valid social security number or ITIN, and can only be used for Amazon.com purchases. 
 
The Amazon Store Credit Card Builder is expected to be a “secured card” with a credit limit up to $1,000. The card is considered secured because customers are expected to deposit a down payment for their credit limit. The deposit is refundable once the credit card is paid in full and you wish to close the account, or if you want to upgrade to their traditional Amazon Store Card. 
 
In addition to credit card companies or banks some non-profits offer credit building programs. At SCCV, CreditBound, a credit building vehicle for youth (18-25 years old) combines an online platform with in-person credit education. The program offers youth entering the workforce the opportunity to build credit in a safe and controlled environment, paired with financial education to increase knowledge and access to financial wellbeing.  ​

El senador Bernie Sanders y la representante Alexandria Ocasio-Cortez propusieron un límite en las tasas de interés para tarjetas de crédito y otros préstamos de consumo a una tasa anual del 15 por ciento, para ayudar a los consumidores que enfrentan crecientes deudas de tarjetas de crédito. 

El proyecto de ley impondría restricciones a los préstamos a corto plazo, como los préstamos de día de pago, que dependen de tasas de interés significativamente más altas. En California, un préstamo de día de pago puede tener una tasa de interés de alrededor del 460 por ciento para un préstamo de  los semanas. Los prestamistas de préstamos pequeños dicen que quieren ayudar a los consumidores a acceder a préstamos, de lo contrario no podrían hacerlo con los prestamistas tradicionales. Pero la oposición cree que se está beneficiando de miles de millones de dólares en intereses y tarifas de los consumidores de bajos ingresos. 

El proyecto de ley sería una victoria para los consumidores al limitar las tasas de interés que los bancos colocan en préstamos y tarjetas de crédito. Ser pobre en los Estados Unidos puede tener un precio. Las familias de bajos ingresos no solo no califican para los productos de prohibición tradicionales debido a ingresos, historial crediticio y otros factores, sino que se ven obligadas a recurrir a servicios de préstamos alternativos. Los prestamistas abusivos conocen bien a sus consumidores y operan sus negocios en comunidades de color de bajos ingresos. En el condado de Santa Cruz, hay 3 veces más servicios de préstamos predatorios en Watsonville, en comparación con Santa Cruz. 

El proyecto de ley tiene como objetivo proteger a los consumidores de los grandes bancos y prestamistas abusivos. Servicios como los préstamos de día de pago y otros productos de préstamos alternativos no tienen en cuenta el bienestar de los consumidores. Cobran altas tasas de interés, imponen condiciones de préstamo oscuras y no tienen en cuenta la capacidad del prestatario para pagar el préstamo. Limitar la tasa de interés anual protegería a los consumidores de las prácticas predatorias y les daría acceso a todos para obtener mejores productos de préstamos y tarjetas de crédito. 

​Artículo: Sanders, Ocasio-Cortez proponen un límite del 15% sobre el interés de la tarjeta de crédito (https://www.bloomberg.com/news/articles/2019-05-09/aoc-bernie-sanders-credit-card-interest) 

By Haven Shannon, Program Associate  
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My first job was at an alternative lender service provider. My main responsibility was in offering short-term loans with interest rates higher than 300%. These loans were to people who came in to borrow for an emergency. This didn’t sit well with me, especially because customers quickly became frequent borrowers, due to their inability to get out of a cycle of debt.  I felt that finance and customer service were my key strengths, so I moved on to work at a credit union, where I believed that I could really help people with their financial needs.  
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At the credit union, I found that I really enjoyed helping people understand their accounts and the best ways to utilize them. I also found that people who could benefit most from our services were often turned away or underserved. These were predominantly people of color, Black and Latino families. As a Black woman who has experienced prejudice in business encounters, it was clear to me that there was an issue with low-income families and people of color accessing quality financial services, especially in relation to credit. Disheartened at my inability to create a positive experience for clients whom I felt would benefit from the credit unions services, I left the finance world. 

In 2018, I returned to school to pursue a degree in Community Studies. And I joined Santa Cruz Community Ventures (SCCV) as their Program Associate. The work that excites me most is the Familas con Más initiative at SCCV because we are working to limit predatory lending services in Watsonville and increase accessibility to traditional financial services. Going forward in my career, I want to focus my efforts on changing systems, rather than trying to navigate them, and I feel that SCCV is working hard to create equitable opportunities for all members of the community. In a sense it is a marrying of my two strengths and I’m excited to see where this new path will lead.